Area Manager - Minerals Processing Solutions
Rewarding Aftermarket/Account Management Role
Attractive Remuneration & Conditions
Global OEM renowned for Quality & Performance
Would you enjoy the opportunity to work closely with your customers to improve the productivity, and reduce the total cost of ownership, of their plant? Would you appreciate working with a tier one solutions provider with the backing of an extensive team of Product & Service Specialists? How about doing so within a supportive environment in which quality, innovation and customer service excellence are rewarded?
Servicing a global footprint, and recognised as one of the world's leading engineering companies, our client is renowned for its engineering excellence, quality products and services and, ultimately, the performance of its solutions. These solutions are underpinned by the company's focused and tailored approach, in which Area Managers play a pivotal role, ensuring long-term customer relationships.
As Area Manager you will report to the Sales Manager and manage a portfolio of key mining accounts in the Mt Isa region, liaising extensively with the Maintenance Superintendents and other key stakeholders, to continually improve plant performance. This will involve: developing strategies to engage customers and add value; fostering and maintaining effective stakeholder relationships (externally and internally); troubleshooting equipment and service problems; co-ordinating product and service specialists; supporting the commissioning of equipment; preparing and presenting proposals and facilitating associated negotiations; monitoring service levels and customer satisfaction; training customer representatives on the application and operation of products; preparing and maintaining customer records and reports; budgeting, forecasting and planning; and related monitoring, evaluation, reporting and improvement.
While your successful career history may not have been in a similar role, it is expected that you will be able to demonstrate high level relationship management skills, excellent (written and oral) communication skills and the ability to quickly and effectively acquire and apply technical and commercial knowledge. Willingness and ability to travel is also required.
Tertiary qualifications in an Engineering discipline will be highly regarded, as is experience in a hard rock or coal mining environment.
Our client is an equal opportunity employer.
This role can be based in Mt Isa, Townsville or Brisbane by negotiation, and requires routine travel to/around the Mt Isa region.
Please forward your application, quoting Reference Number AM20718, by Monday, 16 July 2018 to