Field Service Engineers
Support World-Leading Technology
Attractive Remuneration & Conditions
Global Industry Leader & Lifestyle Location
This is an exciting opportunity to work with a global industry leader and play a key role in the continued development of its world-leading technology, while enjoying the lifestyle benefits that only South East Queensland can offer. You will also be working within a culture that ensures competitive advantage through the delivery of unequalled value to customers and employees alike.
Established for thirty-five years and admitted into the Australian Export Awards Hall of Fame in 2009 our Toowoomba-based client, Russell Mineral Equipment (RME), is the acknowledged world leader in grinding Mill Relining Systems. As an Original Equipment Manufacturer (OEM), RME’s core competencies include quality design and manufacture as well as global distribution, after-sales service and mill relining and consulting services. Via a network of wholly-owned international subsidiaries, the organisation supports customers in more than 60 countries.
Integral to the organisation's core business, the opportunity now exists for two experienced Field Services Engineers to work closely with RME’s Regional Service Centres to support OEM in-service machines and plant across the globe. This will include the provision of in-field technical support through the commissioning, handover and on-going use of advanced mill relining technology solutions.
Reporting to the Asset Support Engineering Manager, in this role you will work globally across the organisation, requiring engagement with design teams, project managers, service delivery specialists, technical trainers and sales personnel to ensure the successful roll-out of RME’s machines and technologies. This will involve:
• Providing onsite technical support to customers, relating to the implementation, commissioning and on-going service of technologies, in particular those relating to software and systems;
• Assessing and reporting on product performance, faults and the like; implementing solutions to encountered problems where possible, engaging team members from Asset Support Engineering as required; &
• preparing estimate builds of materials and labour costs involved in remedial works for upgrades as needed.
A degree qualification in Software, Electrical or Mechatronics Engineering and experience (ideally 5+ years) in a multi-disciplinary team (ideally within the mining or heavy equipment industries), demonstrated proficiency with software diagnostics (ideally 2+ years in-field) and the willingness and ability to undertake extensive international travel is required. Experience conducting on-site testing and commissioning of equipment or on-site remedial work, experience with instrumentation and control, strong mechanical aptitude and knowledge of hydraulic principles and design would be a distinct advantage.
Applicants must currently reside, and be permitted to work permanently, in Australia and while all relevant applications are appreciated, only shortlisted candidates will be contacted.
Our client is an equal opportunity employer.
Situated on the edge of the picturesque Great Dividing Range, less than 1.5 hours west of Brisbane and only two hours from both the Gold and Sunshine Coasts (and with regular direct flights to Sydney and Melbourne), the 'garden city' of Toowoomba is one of South East Queensland’s best kept secrets. This thriving regional community, Australia’s largest inland provincial city with 160,000 residents, offers affordable housing, world-class health, education, recreation and cultural facilities.
Please forward your application, quoting Reference Number FS10421 by Wednesday, 14 April 2021 to